Shipping policy
We aim to deliver your Soul Printz products with care and love, wherever you are in the world. Below you’ll find all the details regarding processing times, shipping, and delivery.
1. Order Processing
All Soul Printz products are made to order. This allows us to reduce overproduction and support more sustainable practices.
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Processing time: 2–5 business days
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Shipping time: Varies by destination and shipping method
Please note: Some items may ship separately depending on the fulfillment location.
2. Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location and selected shipping method.
You’ll see the estimated delivery time and cost before placing your order.
We currently ship to:
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United States
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Canada
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Most European countries
Some destinations may have limited shipping options or longer delivery times.
✨ Free shipping is available on orders over €75. If you are charged unexpectedly due to split shipments, please contact us – we’re happy to help.
3. Tracking
Once your order is shipped, you will receive an email with a tracking number.
Please allow a short time for tracking updates to appear.
4. Customs & Duties
International orders may be subject to customs duties or import taxes. These fees vary by country and are the responsibility of the customer.
Soul Printz is not responsible for delays caused by customs clearance.
5. Delivery Issues
If your order hasn’t arrived within the estimated timeframe, or if tracking shows a problem, please contact us at sarojini@soulprintz.net. We will look into it right away.
6. Non-Deliverable Orders
Please ensure your shipping address is correct and complete.
Orders returned to sender due to incorrect address may incur additional shipping charges.
7. Contact
For any questions or special shipping requests, don’t hesitate to reach out:
📩 Email: sarojini@soulprintz.net
📞 Phone: +358 44 281 6611
✨ Thank you for choosing Soul Printz. Every piece is created with love, intention, and soulful energy – from our hands to your home.