Privacy policy
Soul Printz – Privacy Policy
This Privacy Policy describes how Soul Printz ("we", "us", "our") collects, uses, and shares your personal information when you visit or make a purchase from soulprintz.net (the “Site”), or otherwise communicate with us regarding our services (collectively, the “Services”).
By using our Services, you agree to the terms described in this Privacy Policy.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and the "Last updated" date will be revised accordingly.
2. What Personal Information We Collect
We may collect the following information:
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Contact details (name, address, phone number, email)
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Order information (billing and shipping address, payment confirmation, order contents)
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Account information (username, password, security settings)
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Customer support messages and feedback
We also collect usage data, including:
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Device/browser information
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IP address
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Interaction history on our site (e.g., clicks, time spent)
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Cookies and similar technologies
3. How We Use Your Information
We use your information to:
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Process orders and deliver products
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Manage your account and order history
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Communicate with you about purchases or inquiries
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Improve our services and website
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Detect fraud and protect our platform
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Send marketing and promotional messages (only if you opt in)
4. Sharing Your Information
We may share your information with:
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Shopify (our store platform provider)
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Printful (our fulfillment partner)
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Payment processors (for secure payment handling)
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Service providers (e.g., analytics, shipping, email tools)
We do not sell your personal information.
5. Cookies
Our site uses cookies to:
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Enhance your shopping experience
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Remember your preferences
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Analyze visitor traffic
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Show relevant ads (if enabled)
You can manage cookies via your browser settings. Learn more here:
Shopify’s Cookie Policy
6. Your Rights (EU / EEA Residents)
If you live in the EU or EEA, you have the right to:
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Request access to your personal data
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Correct, update, or delete your data
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Object to or restrict data processing
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Withdraw consent at any time
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Request data portability
To exercise these rights, email us at sarojini@soulprintz.net.
We will respond in accordance with applicable laws.
7. Data Retention
We retain your personal information only as long as necessary to:
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Fulfill orders
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Comply with legal obligations
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Maintain customer service records
8. Children’s Privacy
Soul Printz does not knowingly collect personal data from children under 16. If you believe a child has provided us with data, please contact us to request deletion.
9. Third-Party Services and Links
Our site may contain links to external websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.
10. International Data Transfers
If you reside outside Finland, your data may be transferred internationally. We take appropriate steps to protect your information during such transfers.
11. Contact Information
If you have questions or wish to exercise your data rights, you can contact us:
Soul Printz
📩 Email: sarojini@soulprintz.net
📞 Phone: +358 44 281 6611
📍 Business address: Gadolininkatu 4 A 9, 00560 Helsinki, Finland
✨ Thank you for trusting Soul Printz. Your privacy matters to us.